5 of 5 stars Reviewed 2 weeks ago
We had two nights just before Christmas and, while our first impression was cautious (its an older style complex) from the moment we walked into Reception, we felt incredibly welcome. We got so much good advice and information on what to do and where to go, it was invaluable (and all correct). Cannot say enough nice things about the owners, Ron and Maire.
After that, we just loved the vibe of the complex: the room was very comfortable but not overly large (but we are a family of five), but with the french doors open and a patio area outside, there was room enough. The little touches all over the place make it personal and homely: our two girls couldn't walk past any of the water features without touching and gazing at them, and hunted around the complex looking for all the items on a treasure hunt list provided by the owners. And the hot pools, available 24/7 (so long as you abide by the whispering rule), were great.
Great location, walking distance to a big supermarket, and easy access to the city centre, or the Ogo and Luge. Would definitely stay here again if back in Rotorua.
Stayed December 2014, travelled with family
Tony D
Brisbane, Australia
“Excellent”
5 of 5 stars Reviewed 2 weeks ago
This place was brilliant !
Close to everything, comfortable and clean accommodation.
And it was quiet.
We loved the thermal pool - small, but enough for 4 people to slip into.
The heated pool was also good - photos make it look larger than it actually is, but it's more than enough to keep warm in.
The people who run it were incredibly helpful, both the lady (apologies, I have forgotten your name) and Ron - great sense of humour and fun and very knowledgeable on just about everything there is to do, see and eat in Rotorua.
Highly recommended.
Room Tip: All rooms are fine
Lisa W
“Great value and friendly staff”
4 of 5 stars Reviewed 3 weeks ago via mobile
I had a lovely time in Rotorua. The staff at Malfroy's were very friendly and knowledgeable about the local attractions. The mineral pool was great to relax in and I didn't have any trouble with waiting for a chance to use it. Rooms were reasonably sized and competitively priced. It was also good to see the sustainability initiatives in place including that there were compost and recycling bins available. Would certainly recommend.
Stayed December 2014
RebeccaMajor
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